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Links for AOL users

Sending links to AOL users is confusing. Do you enclose in HTML or will plain links be clickable? The answer is it depends on what the AOL subscriber uses to view his mail.

Besides the client software (which is slowly being phased out), AOL members can use Webmail or any third-party client.

AOL Client (Mac/Windows) - plain text
You still need to enclose the link in HTML

AOL Client (Mac/Windows) - HTML
Just use the URL, do not write HTML in a text/html message

AOL Webmail - plain text
Either works

AOL Webmail - HTML
Just use the URL, do not write HTML in a text/html message

Accessible AOL Links: To create a clickable link for AOL users, format your AOL-clickable URL's like this:

<a href="http://www.somesite.com">AOL Link</a>

Format your AOL-clickable Mailto links:

Normally, to create a Mailto link you use:

mailto:me@example.com

For AOL users you need to include this code. When they receive it, they will not see the code, but the mailto link.

<a href="mailto:support@comcast.com">

You type:

Send <a href="mailto:support@comcast.com">Customer Support</a> your comments or suggestions.

AOL user sees:

mailto.gif

For help creating clickable links for all email clients see Insert URLs into a message

(Collaborative effort by Diane Ross and Adam Bailey) Edited for clarity 4/28/08

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This page contains a single entry from the blog posted on July 9, 2007 5:12 PM.

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