Recommended reading: Amir Haque's blog post: How Does Entourage Work? The article explains how Entourage works with a mailbox on an Exchange Server. This blog article will encompass the currently supported versions of Entourage & Exchange Server, i.e. Entourage 2004 & 2008, and Exchange 2000, 2003 & 2007. Let's list all the different features in Entourage for which it needs to talk to Exchange Server or any other server in a Windows Active Directory based environment.
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How Entourage works with a mailbox on an Exchange Server
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This page contains a single entry from the blog posted on February 9, 2008 5:18 PM.
The previous post in this blog was Prise en main d'Entourage 2008 en français.
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Comments (5)
Help. I'm using Office 2008 for Mac, using a VPN connection to access my Exchange server. I can send messages but I can't receive them. My OS is Leopard.
Any ideas would be greatly appreciated.
[It's best to get this type of help on the Entourage newsgroup.]Diane Ross
In our user docs, we've always told our Entourage users to use the OWA URL when specifying the Exchange Server in account setup. However, now that we are gearing up to move mailboxes from Exchange 2003 to Exchange 2007, we find that this no longer works after the mailbox move. Only using the FQDN of the CAS server works. (This holds true for both Entourage 2004 and 2008.) What gives?
We already have many users who are so peeved over the bugginess of Entourage that many are contemplating no longer using our Exchange services. Telling them that they are going to have to reconfigure their client settings when we move their mailboxes would likely push them over the edge.
Hi Glen!
The only problem I'm gleaning out of your message is simply that your users have to use the FQDN of your server, correct?
All names in a Windows 2000 or later network are resolved with FQDNs, especially by non-Windows clients. If you've pre-populated the workstations with domain suffixes such as "domain.com" or if your DHCP server is providing the "domain.com" suffix then you can still use "server" as the Exchange Server address. The end result is still the FQDN "server.domain.com".
Am I misunderstanding you?
Personally, I advise that every reference to a network server -- file, E-mail, web, etc. -- always be a FQDN. You'll avoid problems where your network services don't provide the domain suffix.
Thanks very much for the article.
Can you tell me if Entourage 2008 supports Distribution Groups in Public Folder-Contacts? If so, does it make a difference if the Exchange Server is 2007 or 2003/SBS?
Thank you.
-John
Hi John!
Entourage will support using distribution groups from the GAL but editing distribution groups is not supported by Entourage.
You can create a new Address Book in public folders using Entourage but that too is limited. It does not allow creating a Group, which you could use as a distribution list. You'd need to select all contact records and create a new mail message from the selection.